The Interim Report of the Financial Services Royal Commission

//The Interim Report of the Financial Services Royal Commission

The Interim Report of the Financial Services Royal Commission

The Interim Report of the Financial Services Royal Commission was submitted to the Governor-General and tabled in Parliament 5 months ago.

The interim report covered issues arising from the 1st 4 rounds of public hearings.

The report succinctly outlines the purpose of consumer protection ‘Consumers of financial services cannot expect to be insulated from loss, but they can properly expect to be treated fairly and honestly.

‘Fairness’ is a theme that is conspicuously absent from the report’s 890 pages. However, across the report’s 2 Volumes, Misconduct is mentioned 436 times, Unfair (behaviour) 40 and dishonest 22.

Commissioner Hayne at page 290 of Volume 1, states 6 very simple ideas that must inform the conduct of financial services entities. One of those is, to ‘Be Fair’.

CertFair has been developed to enable organisations to Be Fair.

CertFair provides an objective gap analysis of fairness in financial services, insurance and superannuation products and services; through the lens of consumers and the regulators – using 175+ touchpoints.

Contact us today to arrange a conversation about CertFair and how we can assist you, to ‘Be Fair’.

2019-03-19T02:18:13+00:00

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