For some time we have been passionately exploring how purpose & values, [...]
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Powerful speech by John Lonsdale, Deputy Chairman APRA to Insurance Council Of Australia 2019 Annual Forum, Sydney
Mr Lonsdale clearly articulated the difference between compliance with black letter law [...]
In its response to the Royal Commission recommendations AFCA welcomes the Commissioner’s [...]
Financial products distributed by non-financial people is one of 185 indicators used [...]
The shift in focus from complying with black letter law to meeting community standards and expectations must start with the tone from the top
Boards of financial service organisations must be having this conversation in a [...]
An ABC report re the devastation of the Townsville Floods & calls [...]
The Financial Services Royal Commission final report highlights the significant challenge for [...]
How can Commissioner Hayne claim to know what community standards and expectations [...]
The final report of the Royal Commission into Misconduct in the Banking, [...]
Paul Muir co-founder of CertFair is speaking at the Complaints Working Group [...]